Have a question about NDIS support or ready to get started? Our friendly Pakenham-based team would love to hear from you.
Let's start the conversation
Whether you’re exploring your NDIS options for the first time or looking to switch to a provider who truly listens, reaching out is the easiest first step. Tell us a little about yourself and what you need, and we’ll take care of the rest.
Our team is always happy to answer your questions about NDIS support, disability support services, Supported Independent Living (SIL) and how to make a referral. There’s no pressure and no obligation — just genuine, caring guidance to help you find the right support options.
Questions before you get in touch?
Here are a few things people often ask before contacting us. Can't find what you're looking for? Give us a call — we're always happy to chat.
Call 0493 029 033We aim to respond to every phone call and enquiry within one business day, and usually much sooner. If your matter is urgent, calling us directly on 0493 029 033 is the fastest way to reach our team.
Not at all. Whether you already have an approved NDIS plan or you’re just starting to explore your options, we’re here to help. Reach out and our team will guide you through NDIS support, disability support services and the next steps that suit your situation.
We’re based in Pakenham and provide support right across Melbourne’s South, East, West and North, as well as regional Victoria including Shepparton and Traralgon. Get in touch and we’ll happily confirm coverage in your area.
Absolutely. Family members, carers, support coordinators and health professionals are all welcome to refer someone to Rise2Shine Care. You can call us, send an enquiry, or use our online referral form and we’ll take it from there.